Privacy Policy / Privacy Notice

1) Who to contact

If you have questions about this notice or your data, contact:

Email: sewingataga@gmail.com

Phone/WhatsApp: 07514 776088

Address: 4 Victoria Rd, Poole BH12 3BB, United Kingdom

2) What this notice covers

This notice explains how we collect, use, store, and share personal information when you:

• visit our website,
• contact us (phone, email, WhatsApp, contact form, social media),
• bring items for alterations/repairs (walk-ins),
• or ask about pricing and services.

UK privacy law is mainly the UK GDPR plus the Data Protection Act 2018.

3) What personal data we collect

A) Data you give us

• Contact details: name, phone number, email, WhatsApp handle
• Message content: what you ask us, any details you include
• Service info: what you bring in, requested alterations, measurements you provide, fitting notes
• Special instructions: e.g., timing preferences, collection notes

B) Data we may create during service

• Job notes (e.g., what was done, dates, adjustments)
• Receipts / proof of service (if you issue them)

C) Website technical data (small and boring, but real)

• basic logs such as IP address, device/browser info, and timestamps (typically via hosting/security tools)

We don’t intentionally collect special category data (health, religion, etc.). If you voluntarily share it in a message, we’ll treat it carefully and only use it to respond or deliver the service.

4) Why we use your data (and our lawful bases)

We only use personal data when we have a legal basis under UK GDPR. Common ones for a tailor are:

A) To respond to enquiries and provide services

Purpose: reply to your messages, discuss options/pricing, carry out alterations/repairs, manage collection/updates.

Lawful basis: contract (or steps before a contract) and/or legitimate interests (running a small service business).

B) To keep basic records

Purpose: admin, accounting, handling disputes, keeping job history for quality and continuity.

Lawful basis: legal obligation (where applicable) and/or legitimate interests.

C) Marketing (only if you choose it)

Purpose: updates or offers (e.g., if you explicitly ask to be kept in the loop).

Lawful basis: typically consent (and you can withdraw it any time).

D) Photos (only with permission)

If we ever use photos of work (e.g., garments) for portfolio/social media, we will do so only with your consent and you can withdraw it for future use.

5) Who we share data with

We keep sharing tight and minimal. We may share data with:

• Website hosting / infrastructure providers (to run the website)
• Email/phone/WhatsApp providers (when you contact us that way)
• Professional advisers (accountant) if needed
• Law enforcement/regulators if we’re legally required

We do not sell your personal data.

6) International transfers

Some providers (e.g., website tools, email platforms) may process data outside the UK. If that happens, we rely on appropriate safeguards (like adequacy regulations or standard contractual clauses) as required under UK GDPR.

7) How long we keep your data (retention)

We keep personal data only as long as necessary for the purposes above, then delete or anonymise it. The ICO expects you to state retention periods (or at least the criteria).

Typical approach (edit to match your reality):

• Enquiries: up to 12 months after last contact
• Customer/job records: up to 6 years (for accounting/tax and resolving issues)
• Marketing: until you unsubscribe/withdraw consent
• Photos for portfolio: until you withdraw consent (future use stops)

8) Your rights

You have rights over your personal data, including:

• Access (ask for a copy)
• Rectification (fix inaccurate data)
• Erasure (delete data, where applicable)
• Restriction (pause use)
• Objection (to certain processing, like legitimate interests)
• Data portability (in some cases)
• Withdraw consent (if we rely on consent)

To exercise rights, contact us using the details above.

9) Complaints

If you’re unhappy with how we handle data, please contact us first — we’ll try to fix it fast.

You also have the right to complain to the UK regulator, the Information Commissioner’s Office (ICO).

10) Security

We use reasonable safeguards to protect personal information (access controls, secure devices/accounts, and standard hosting security). No system is invincible — but we don’t leave the door wide open either.

11) Children

Our services and website are not aimed at children. If a child’s information is provided to us, we only use it to respond and provide the requested service, and we minimise what we keep.

12) Cookies and similar technologies

If our website uses cookies (or similar tech), we will:

• explain what they do and why,
• and request consent for non-essential cookies (like analytics/marketing).

Essential cookies (strictly necessary for the site to work) may be used without consent.

Quick setup note (edit this line to match your site):

We currently use: [NONE / Essential only / Analytics (e.g., Google Analytics) / Other]

13) Changes to this notice

We may update this notice occasionally. The “Last updated” date at the top will change, and the newest version will live on this page.